CAD Technical Support Engineer

We’re on a mission to reinvent 3D design for the 21st century

To achieve this, we’re completely reimagining legacy computer-aided design (CAD) tools with an iconic, mobile-first product. Over the past two years of high-speed growth, our Apple Design Award-winning app has been regularly featured in Apple Keynotes and commercials, and demoed in retail stores around the world. But what we’re most proud of is the global user base that uses our product every day. We’re backed by top European VCs Point9 Capital and Creandum, focusing our $6M Series A on scaling our team across the board.

We’re looking for a knowledgeable and enthusiastic CAD Engineer to take our tech support to new heights.

Like many disruptive products, Shapr3D is a reimagination of what’s possible using the building blocks of existing technologies. In our case, we’ve changed the game of solid modeling, by designing a completely new direct modeling user experience for tablet and stylus. As a CAD Engineer, you’ll provide hundreds of thousands of CAD designers and engineers around the world with informed solutions and customized product support. Your work won’t just solve problems, it will open new doors in what our users can achieve with 3D modeling by helping and inspiring them to create in completely new ways.

“At Shapr3D, we’re working to change the way 3D design works, and who gets to work with 3D design. The intuitive interface and flexibility of the tool provides seasoned CAD users and beginners alike tons of new use cases for 3D -- and your job is to help them get excited about it, and make it happen as smoothly as possible.”

This role is deeply embedded in our customer support team and includes daily interactions with our creative and talented user base. You’ll also work together with marketing and product to align community-building focused support campaigns.

If you’re excited about the future of 3D design and enjoy helping people achieve success, we’ve got a role for you.

Your responsibilities will be...
If you...
What we offer?

We’re always looking to hire the best and brightest. If you’re a flexible problem solver, able to think critically on your feet and build the best solution for the context, apply to one of our open positions -- even if you don't tick every box in the requirements.

If all these speak to you, let's meet!

Help us reshape a 40-year-old industry

Apply for this job