Customer Support Manager

We’re on a mission to reinvent 3D design for the 21st century

A lot of things are slowing down right now due to COVID-19, so a quick update on where we stand. We’ll keep it short. Because not much has changed. We’re continuing recruitment and product development at full speed — just with a heck of a lot more video conferencing! As a well-funded SaaS company we’re lucky to be able to take all the precautionary safety measures, while we continue business as usual. So if this role speaks to you, we encourage you to apply to our (now remote) team.

We are looking for a Customer Support Manager to expand our Support team.

Shapr3D is a super ambitious company, aiming to revolutionize the computer aided design (CAD) industry and to build a globally successful product. We are backed by top European investors including Point9 Capital (Revolut, Zendesk) and Creandum (Spotify). Shapr3D is a flagship app on the iPad Pro, and is featured by Apple. But what we’re most proud of is the love we receive from our global user base every day.

As our Customer Support Manager at Shapr3D you will lead our growing Customer Support team. We believe that a great user experience should be backed up by fantastic support experience. If you feel the same, we would love to talk!

Our office is located in the heart of Budapest, next to Deak Ferenc square. As we are a startup, with big ambitions, we are working very hard, but we are also making sure that nobody burns out. We respect your personal life and free time.

What you'll do:
About you:
What we offer:

We’re always looking to hire the best and brightest. If you’re a flexible problem solver, able to think critically on your feet and build the best solution for the context, apply to one of our open positions -- even if you don't tick every box in the requirements.

***Please submit your CV in English***

Help us reshape a 40-year-old industry

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